We are bonded and insured.
We visit the client's home before the first petsitting assignment to meet the pets and receive detailed information about their care.
We provide written literature describing services, suggestions and stated fees.
We want to learn as much as possible about the animals in our care.
We will exhibit courtesy and professionalism, so as to present the pet sitter and the pet-sitting industry positively.
We have a veterinarian on-call for emergency service.
We will conduct business with honesty and integrity, and observe all federal, state and local laws pertaining to business operations and animal care.
We will call to confirm or have the client call to confirm that the client has returned home.
- We will show a positive attitude during the initial meeting and seem comfortable and competent in dealing with animals.
We will be courteous, interested and well-informed.
We do keep regular office hours and answers client inquiries and complaints promptly.
We have a contingency plan for pet care in case of inclement weather or personal illness.
We will provide a service-rating form for clients
Most importantly, we will take precautions to make sure a client's absence from home is not detected because of any careless actions or disclosures by the sitter.